During COVID-19 many aesthetic physicians and clinics suddenly lost contact with their prospects and patients due to the lockdown and closure of the clinics. All around the world, in most industries, people started or increased the usage of video calling. Even though this has never been widely implemented in aesthetic clinics, this situation literally pushed video calling fast forward into aesthetic clinics. During the lockdown, this was the only effective way to stay or get in contact with prospects and patients, preparing them for the post-lockdown period.